Office and Contract Cleaning Why Did We Start Cleaning?
The Clean Care Senior Management started off by being customers of cleaning companies who were continually letting them down. The cleaners were often late to arrive, and were then rushing off to get to the next job resulting in poor quality work. It got so bad that their customers were commenting on the cleaning standards so much it was beginning to become a running joke. Knowing the expression First Impressions Count had more than a touch of reality to it they decided to employ a specialist trainer and recruit their own cleaner staff.
team work counts
The cleaning standards went up drastically (it is amazing what a difference properly trained cleaners can make) the jokes vanished and business improved. Soon the neighbouring companies began noticing the difference in traffic coming through our doors and asked us to share the cleaners and so Clean Care Scotland was born.
Clean Care Managers are still dedicated to both self development and training supporting their cleaning staff. Having quality staff builds a good reputation and more business coming to us without constant canvassing to replace contracts being lost like our competitors are always having to do.
It is a WIN WIN WIN situation for us all.
You win as your place is cleaned better. Our cleaner staff win as they can take more pride in their cleaning work and we win as word gets around and we win more cleaning contracts.
However on going staff training is essential everywhere.
We run training courses for all our staff 2 to 3 times a year. Why do we do that when our competing cleaning companies across Scotland don’t do it? Simple we want to remain at the top of the cleaning league tables.
A football team will lose their edge and stop winning so often if they cut back on training schedules. It is just the same in our cleaning profession new cleaning products are constantly being developed. We monitor them. Not because we want to adopt all the latest cleaning fads but because we are interested in getting the best results and least damage to our environment.
New techniques can be introduced to give a better job meaning staff are less frustrated at not being able to complete the work on time.
I recently took a phone call from someone returning to Aberdeen after being away for nearly five years. He had been to visit his old workplace and was amazed at its new levels of cleaniness. His exact words to me was “I have never seen it looking so good”. We went to see him and very quickly agreed a new cleaning contract for his new premises.
Restructuring the work and introducing new types of equipment with the consequent retraining and re-incentivising the staff meant we were able to very rapidly improve the quality of his place.
That’s why we do staff training of cleaners. We know our customers will give recommendations. Find out for yourself give us a ring now!
